If you’re looking into scheduling a deposition, you’ve probably started researching court reporting firms with good reputations. You might think you’ve got it all figured out, but it never hurts to double check. Hopefully, the following checklist will help you choose the best court reporting agency for your needs.
Check Out What Clients Have to Say
One of the best ways to learn about a court reporting agency is to read reviews written by its former customers. Former customers are asked to share their thoughts, both positive and negative, on the service they received. Reviews and testimonials written by previous buyers give you insight into the level of contentment experienced by those who purchased the item or service in question.
Do they have relevant work experience, do they look professional, and do they provide satisfactory results?
Seek out a court reporting firm with a history of satisfied clients. Both the company’s level of expertise and its length of service to the market are major factors in this regard. Validate that it looks professional and is simple to navigate. Inquire as to whether or not the reporter they’re sending your way has undergone any sort of screening process to ensure they’re qualified to handle your case.
It’s important to know that you can count on them for help at a moment’s notice
Before agreeing to work with an agency, find out if they offer the option of having the reporter travel with the case or to multiple conference locations. If you need a company that can arrange for a variety of conference halls, this is especially vital information to have at your disposal. Though we all aim for perfection, there are times when a courtroom is full of lawyers and witnesses but there is no reporter present because one was never scheduled. In those sticky situations, the firm you’ve contracted with should be able to come through and save the day.
Do you plan to talk to other people or rely on voicemail?
Would you rather collaborate with other people, listen to a voicemail, or be called back? If you’re lucky, the company you’re working with values customer satisfaction highly and will make answering your questions a top priority. Calling around to different organisations to find out how accessible they are could be a good idea. If your call is diverted to voicemail and you have to wait for a return call, you can gauge not only their interest but also how interested they are in talking to you.
Inquire about the no-cost extras that are available
If you hire a reputable court reporting firm, you will have access to the services you need for the deposition. The scheduling of videographers, court reporters in Denver, audiovisual equipment, conference room setup, videography, and remote video conferencing are all examples of such services.
Try to Find Qualified, Professional Reporters
A reliable court reporter will arrive early (at least 20 minutes before the hearing) in a professional business attire. They have the skills necessary to complete the task at hand and will invest considerable time and energy into ensuring the accuracy of their work for you, the client. A precise transcript, live feed, and/or raw transcript must be produced (also known as a rough draught). That’s the kind of journalist you need. A certified court reporter is necessary in some jurisdictions. New Jersey is one of these states. If a state has a requirement for reporters to be certified, then reporters in that state must be certified.
Considering your transcript is a necessary but not sufficient condition. Pick a service that can get you your transcript whenever you need it (or even better, before). Avoid doing business with a firm that delays meeting deadlines until the last minute before whining that they can’t make it.